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Making a Text Field Null

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edited Feb 5, 2019 12:43PM in Integrations and APIs 2 comments

Summary

Making a Text Field Null using saop request.

Content

Hi ,

we are trying to Nullify a text field ,but we are getting below error message:

 <faultstring>Data element in the Message is NULL</faultstring>
         <detail>
            <fault>RightNowSyncService|urn:wsdl.ws.rightnow.com/v1_4 failed
Value not found for element DataValue which has minOccurs = 1
Failed in constructing object GenericObject : NULL input can not be deserialized
Failed in setting value for element GenericFields array position 0 of object GenericObject
Failed in constructing object UpdateMsg : NULL input can not be deserialized
Failed in setting value for element RNObjects array position 0 of object UpdateMsg

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