Agent Browser UI
SummaryData Lifecycle Policies Custom tile not displaying
I need help in creating a custom purge. We have incidents that have the incidents.CO$Account custom field and will be used to purge the closed incidents with other custom fields: incidents.c$date_created, and incidents.c$date_closed.
This is my first time attempting to purge incidents and I don't see the Custom Tile in the Agent Browser UI Data Lifecycle Policies. According to Oracle support, I am supposed to create and deploy a Custom Object that generates transactions. I am not sure what they mean.