chat to Enquiry form
Summarycopy the entered data on to enquiry form
Our customer portal chat system is currently setup to send users to the Ask page when a chat session is ended and wish to submit an enquiry. Does RightNow provide the functionality to pre-populate the Ask page with the users data that they entered to start the chat session (firstname, lastname, email).
I tried the below code, it is populating the hard coded value, but could not fetch the value submitted on chat form. Any inputs are much appreciated.