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Refresh Workspace After Contact Field Update

Received Response
edited Jun 8, 2022 12:07PM in General Technical Discussions 2 comments


Refresh Contact Workspace After Field Update Using Javascript API



We have business requirement to pass value to Contact workspace once Address field is updated by Javascript API. I know other option is to use workspace rule (Execute Refresh when contact field is set) but we cannot use this. Reason is Contact workpsace contain other required fields if refresh happen fields might loose their data entered by agent or get alert message for require field. 

I am using Javascript API to update Contact fields using browser control. I am able to update contact fields but problem is agent cannot see the updated values until workspace refresh or save happen. Can we refresh workspace fields using Javascript API ?

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