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OSvC 19A REST API Bulk Extract Performance on Incident Threads

Received Response
edited Feb 19, 2019 11:17PM in Integrations and APIs 1 comment


I just noticed in the change logs for the REST API that there is a new bulk extract end point for the REST API.

What I have noticed is that the older versions of the REST API, getting 100,000 records using ROQL and the Report database is pretty trivial unless the bytesize of the request is rather large. This happens if you are trying to query a large number of incident thread text.

What I was wondering is if the bulk extract API has this limitation as well or if this API somehow manages the data in a way that you can make requests with a large bytesize.


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