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Unable to open links within Word/Excel documents

edited Mar 6, 2019 8:53PM in Account Reconciliation


Unable to find root cause issue with file location or version of excel or word


We copy and paste links to documents into a word document.  That document is then uploaded into the Oracle Cloud.  When a different end user tried to open certain documents they get an error message saying the link to the document has been broken.  Strange part is that this is not consistent among different word documents.  Often times this will work other times it will not. 

Are any other customers having this issue?




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