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Returning to Customer Portal after OPA Interview (shown in iFrame)

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edited Mar 7, 2019 10:14PM in Integrations and APIs 2 comments

Summary

How to return to Customer Portal after OPA Interview is Saved/Completed - OPA Interview is shown in iFrame within CP page using "opa" widget

Content

Hi All,

       Here is the scenario.

1) We setup an "Incidents_List" page with "New Incident" button. Page shows list of incidents.

2) When the button is clicked, it re-directs the page to another page - "New_Incident_OPA_Interview".

This page uses the provided "opa" widget which shows OPA Interview within an iFrame. OPA Interview basically creates a new incident.

<rn:widget path="custom/opa/OPAWidget/" policy_model="Connection Test 18B"/>

This works great!

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