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How to get a Return Punchout URL from a Supplier Punchout Flow — Cloud Customer Connect
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How to get a Return Punchout URL from a Supplier Punchout Flow

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edited Mar 14, 2019 12:58AM in Self Service Procurement 1 comment

Summary

How to get a Return Punchout URL from a Supplier Punchout Flow

Content

Customers / Support

One of the most common punchout related issues is the Supplier URL when returned to the cart does not conform to the double encoding standards and so the items don't get processed into the shopping cart. We see the root cause as the Supplier URL not being correctly formatted. Many time support needs to know how to get the support URL from the flow back to development to triage the issue with the URL format itself.

This article is about extracting this information to help smoothen and potentially speed up the triage process.

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