Update 19A: Online Requisitions not converted to a Purchase Order: First Level Triage
SummaryHow to triage issues with purchase orders not automatically created for online requisitions
Support and Customers
I am hoping this article will help you triage as a first responder, the impact of a new 19A feature in Fusion Purchasing on the touchless procurement flow.
The business occurrence is simply this: An approved requisition is not converted automatically into a Purchase Order.
1. This applies to Online Requisitions only (i.e. requisitions created from the Self Service Procurement UI)
2. The requisition is sourced from a valid purchase agreement (BPA or CPA)
3. The agreement control to automatically generate orders is enabled (i.e. checkbox Automatically generate orders in the agreement controls is checked)