Update 19A: Online Requisitions not converted to a Purchase Order: First Level Triage

Summary

How to triage issues with purchase orders not automatically created for online requisitions

Content

Support and Customers

I am hoping this article will help you triage as a first responder, the impact of a new 19A feature in Fusion Purchasing on the touchless procurement flow.

Business Problem:

The business occurrence is simply this: An approved requisition is not converted automatically into a Purchase Order.

Context:

1. This applies to Online Requisitions only (i.e. requisitions created from the Self Service Procurement UI)

2. The requisition is sourced from a valid purchase agreement (BPA or CPA)

3. The agreement control to automatically generate orders is enabled (i.e. checkbox Automatically generate orders in the agreement controls is checked)