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How can I assign a product categories

Received Response
edited Mar 27, 2019 11:02AM in Customer Portal 3 comments


Sorry - Struggling to understand how to assign an image to a product categor


I have searched the forum and tried solutions posted by other users but am still struggling to attach an image to a product. Please help!

I am using Oracle RightNow and I have already created several products. I need to assign an image to one of the products and have uploaded the image into 'Images' and named the image the same name as the product I am trying to assign it to. 

I have tried to locate the Media tab in the Product Catalogue but my Products are not appearing in the catalogue but they do appear in the Products/ Categories/ Dispositions page.

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