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Problem with screenpop

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edited Mar 28, 2019 12:03AM in Integrations and APIs 4 comments

Summary

screenpop.php won't pop contact w/phone#, only new contact record

Content

I have used this screenpop.php script and URL in other projects w/o issue. Not this time. For some reason, the pop is always a new contact record. For some reason, the script is finding the phone# but not popping the contact record with the phone#.

I pasted the screenpop.php code below.

When I enter this URL in the browser, it only pops a new contact record: http://localhost:57575/screenpop?t=editor&recordType=5&contacts.any_phone_raw=4155688731

If I use a t=record URL, it finds the contact and displays in contact quick search:

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