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Multiple Instances open at the same time

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edited Mar 29, 2019 3:25AM in System Admin and Configuration 5 comments

Summary

Concurrent Login Using Web UI and Agent Desktop

Content

Hi Gurus,

Can a user login into the Agent Desktop and Browser UI at the same time time. Has any customer raised questions around this concurrent access ? Is there a way to log a user out of Browser UI when he tries logging in to the agent desktop the same time.

Please advise

BR

Srinath

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