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How does the viewed count on an answer work?

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edited Apr 3, 2019 7:30AM in Knowledge Management 2 comments

Summary

How does the viewed count on an answer work?

Content

I wanted to understand the how the mostly viewed articles are fetched from KB? If someone is getting an article by connect rest api, will it increase the count? Also, the case when user is viewing the answer from smart assistant, will it increase the count as well?

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