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Manage Search Query - Tuning Requests (product concepts) — Cloud Customer Connect
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Manage Search Query - Tuning Requests (product concepts)

Received Response
edited Jun 8, 2022 8:35AM in Agent Desktop 2 comments


Recently I have been seeing the following in the Manage tuning requests section of the Manage Search Query. Has anyone else had this?

Nothing in here is helpful since it does not tell me what product is setting this off.


Description Type Age Priority Status Modified Date Tuning Notes
Product Concept not added  PRODUCTS  1 Days Medium New 4/2/2019  Product Concept was not added because some of the names of the product in the defined locales are over 50 characters long. Please shorten the product name(s) in all the applicable locales




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