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Drag and Dropping Attachments FROM OSC to Windows/other Applications

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edited Apr 4, 2019 6:24AM in Agent Desktop 2 comments

Summary

Can it be done ?

Content

You can drag and drop attachments into an incident in OSC no problem.


​But you can't seem to drag and drop attachments from an incident in OSC to your desktop (like you can in outlook)

 

Is this possible ?

We have an area which deals with a high volume of attachments which need to get dragged into another application. If they can be dragged to your desktop, then it will work being dragged to another application.

 

Any ideas ?

 

thanks

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