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Inline Conditional Sections in CKE Editor

Received Response
edited Apr 5, 2019 5:38PM in Knowledge Management 5 comments


In the new CKE editor, we are unable to keep the content of multiple conditional sections in a single line.


Does anyone use mutliple conditional sections in a single line in their Knowledge Foundation answers?

We just upgraded to 18A this week and will be upgrading to 19A by the end of this month. We have experienced a new challenge with the CKE editor that I've yet to see documented in the community.

Our answers contain content for various types of customers and only internal users. We use conditional sections to restrict content by different product lines for customer access and by internal only content. For internal users to see on the customer portal which content (procedures) are accessible to customers, we put (C) in red text after the procedure name. We also include part numbers, when applicable, in the internal only conditional section. With the new CKE editor, upon saving answers that we update, the editor forces the subsequent conditional section to a new line.

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