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Force capitalisation/initial-caps for Contact First and Last names

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edited Apr 8, 2019 7:46AM in Agent Desktop 7 comments

Summary

Trying to find a way to ensure proper case is used

Content

Is anyone aware of a way to force agents to enter the first letter of contact names (first and last) as a CAPITAL letter? I'm using 18A and the .Net UI

If so, could you please explain how?

TIA.

Version

18A
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