You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Best practice question - Re: Deleting an attribute

Received Response
edited Jun 8, 2022 8:35AM in Agent Desktop 6 comments


Should this be done?


As we migrated from knowledge foundation we created attributes to match our KF content sections 1 for 1. Now that we are more than a year past our implementation we are finding that some of the attributes we created are not applicable or, content design choices have changed. This has left us with about 3 to 4 attributes in each content type that we will no longer need. 

What are the long term impacts in deleting attributes?

What if there is still content within attributes when deleting?



18 C, Soon to be 19A

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!