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Do Old Users can Access the new Interface?

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edited Apr 16, 2019 7:59AM in Agent Desktop 4 comments

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Hi Experts,

We are currently planing on purchasing another Interface for Oracle Service Cloud, existing users from our current interface would also need to use that Interface. I would like to ask if are we going to need to purchase again new Seats? or is it okay to purchase the Interface only?

Thanks,

Jepee

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