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BUI issues with notifications and toast pop-ups

Question
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edited Apr 19, 2019 3:47PM in Agent Desktop

Summary

The Toast alerts for notifications only seem to pop up when I access notifications and click on one

Content

The  toast notification should pop up to alert the user that something has occurred that needs their attention.  In BUI, in the notifications section, I can send a notification.  But the toast does not ever appear on my screen until I go into notifications and click on the new one.  That seems to be totally useless. Is this working as designed, is there a setting I'm missing, or is this a bug? Toasts do pop-up for me in the .Net view.

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