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Embedded Chat Inlay - need help with OIT_CORS_WHITELIST

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edited Apr 30, 2019 2:46PM in Customer Portal 10 comments

Summary

I can't get Embedded Chat Inlay to work with an external site, getting CORS policy error

Content

We have a large project kicking off and I'm trying to figure out if we can use the Embedded Chat Inlay. I demoed it yesterday using a test page on the custhelp.com site. I put the <site>.custhelp.com name in OIT_CORS_WHITELIST, and that worked fine. However, I can't seem to get it working with any external site in that configuration - I keep getting the "blocked by CORS policy" error. 

Can you confirm the syntax I need to use? Right now, I'm just testing from my personal domain, and I've tried:

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