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Unable to update contact while chat programatically

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edited May 2, 2019 7:31PM in Agent Desktop 2 comments

Summary

Getting error while updating contact on chat workspace

Content

Hi,

We are getting an error “Not Allowed: No permission granted to Update Chat“ when updating contact on chat workspace. We need it to update a contact programmatically on chat workspace. We are using SOAP API to access.

Thanks

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