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Embeded Chat Inlay - Message Bases?

Accepted answer
edited May 8, 2019 8:23PM in Customer Portal 2 comments


Can I change the text displayed in the Chat Inlay?


I know there are a few items (such as title text) that can be set as attributes when the chat is instantiated.

However, I'm wondering if I can set any other values. When I inspect some of the other labels, I see something like data-bind="text:". I was hoping this referred to the Service Cloud Message Base section for that interface, but that doesn't seem to be the case.

Do we (developers) have access to this message base? I'd hate to resort to javascript to update the text, because I know that will break.

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