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Report of clients that close the chat request and are not served

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edited May 14, 2019 11:34PM in Agent Desktop 2 comments

Summary

Report of clients that close the chat request and are not served

Content

 

 

 

There is some report to measure the clients who cancel the chat request for too long in the queue I'm trying to identify the number of clients that close or cancel the chat request because it takes a long time to be served. Thank you.

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