Learn about Redwood and be one of the first to join the conversation

Visit Redwood Community
BUI: show/Hide workspace tab by triggering triggerNamedEvent — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

BUI: show/Hide workspace tab by triggering triggerNamedEvent

Received Response
32
Views
9
Comments
edited Jun 13, 2022 4:11AM in General Technical Discussions 9 comments

Content

Hello All,

In incident workspace,I have created workspace rule as in screen shot attached. And triggering a namedevent in BUI as below in some scenario.

else{
                 WorkspaceRecord.triggerNamedEvent('ShowVerificationSA2');
                    console.log('veri triggered');
    }

when i open an incident console also print as "veri triggered" attached screen shot of console.

And popup also showing so my workspace also triggering but the tab did not showing.

Its not for all incident for some incidents only its happening. can anyone help me how could i resolve this?

 

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!