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BUI: show/Hide workspace tab by triggering triggerNamedEvent

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edited Jun 13, 2022 4:11AM in General Technical Discussions 9 comments

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Hello All,

In incident workspace,I have created workspace rule as in screen shot attached. And triggering a namedevent in BUI as below in some scenario.

else{
                 WorkspaceRecord.triggerNamedEvent('ShowVerificationSA2');
                    console.log('veri triggered');
    }

when i open an incident console also print as "veri triggered" attached screen shot of console.

And popup also showing so my workspace also triggering but the tab did not showing.

Its not for all incident for some incidents only its happening. can anyone help me how could i resolve this?

 

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