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Chat Inlay - passing in values such as email, name

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edited May 27, 2019 12:00AM in Customer Portal 6 comments

Summary

Is there a way to pass in email, name etc

Content

Hi there,

We are wanting to pass in values such as Email, First name, last name to the Chat inlay. Is this possible?  The idea would be to skip the initial chat screen if the person has logged in (they use PTA), and show the Chat initial screen if the person has not logged in.

Thoughts?

Thanks, Diane

Version

19A

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