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"Yes/No" drop down order

Received Response
edited May 30, 2019 1:46PM in Agent Desktop 3 comments


Change the order in a "Yes/No" drop down menu


I know this sounds very trivial, but my users are asking.

I have a few custom fields that are set up to be "Yes/No" fields.

My users are unhappy that when you drop the menu down, the order of the fields is "Yes", "No".

They want them to be "No", "Yes" so they are in alphabetical order.

Is there a way for me to change this?


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