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How Can we add private Note through Data import wizard or Template

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edited May 31, 2019 12:15PM in System Admin and Configuration 7 comments

Summary

How Can we add private Note through Data import wizard or Template

Content

Team,

I have bulk (existing) incidents where I need to add some text under "private note" thread section through data import wizard or template. is it possible to achieve through standard functionality. Kindly Assist.?

 

Regards,

Vikash

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