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Create contact if no contact found during SSO Log-In on customer portal

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edited Jun 3, 2019 4:05PM in Customer Portal 2 comments

Summary

Create contact if no contact found during SSO Log-In on customer portal

Content

Hi All,

Based on the post https://cloudcustomerconnect.oracle.com/posts/8553262af0, I have created script using pre_login hook to create contact if not found. but this hook only being called if the contact already exist inside the OSvC. Am I missing anything here? I get the following error if contact does not exist in the service cloud ...../error/error_id/saml18/subject/contact.emails.address.

SSO is working fine if there is contact exist in service cloud but the contact should have the Login otherwise it is getting failed. Is contact.Login is mandatory in order to SSO work successfully.

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