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Indexing and Searching — Cloud Customer Connect
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Indexing and Searching

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edited Jun 8, 2022 8:35AM in Agent Desktop 1 comment

Summary

When does KF Reindex and What is Indexed?

Content

I am sure this has been asked before, but how often/when is KF indexed? Is there a utility I can check to make sure its working correctly? 

Also, what fields of the answer table is indexed?

Thanks!

Version

19A

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