We'd love to hear from you! Provide  feedback  to earn a badge today. Take our quick survey
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Turn off chat for all interfaces

Received Response
35
Views
1
Comments
edited Jun 10, 2019 2:35PM in Customer Portal 1 comment

Summary

Enable chat to be closed in all interfaces

Content

Has anyone  set up/configured a master "off" switch for chat, 

Example scenario, fire alarm is activated and the building has to be evacuated.  Admin would have the ability to action that all ongoing chats are disconnected with a standard message given to the end user. 

Anyone currently waiting in the chat queue is given a message to say chat is closed for xx reason and chat sign up is disabled with a message displayed that chat is currently unavailable? 

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!