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Is there any way we can rename Products in the UI but not in Service cloud DB?

Accepted answer
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edited Jun 12, 2019 1:06PM in Customer Portal 3 comments

Summary

Is there any way we can rename Products in the UI but not in Service cloud?

Content

Hi,

I am trying to rename Products in the Chat Launch form(only UI) but would like to continue with the old values for Agent desktop and in DB. Is there any way we can rename Parent level Products only in the front end ?

Thanks in advance for your help !!

Thanks,

Narendra

Version

18D

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