Register today for Oracle CloudWorld. October 17th - 20th, Las Vegas

Register now

Hillel Cooperman, Senior VP of User Experience Design, has a message for you on Oracle CloudWorld

Watch now
How to access Answer/Content along with SSO URL through OKA Customer Portal — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How to access Answer/Content along with SSO URL through OKA Customer Portal

Accepted answer
22
Views
1
Comments
edited Jun 8, 2022 8:35AM in Agent Desktop 1 comment

Summary

How to access Answer/Content along with SSO URL through OKA Customer Portal

Content

Hi All,

We enabled SSO for Knowledge Advance CP Application and able to access successfully through the SSO URL.

Few of our external systems requires access to particular  KA - CP Content in a single click of SSO URL but when we try pass answer id in the SSO URL  its not working.

Current Process: External User click on SSO link : https://identity-pt.orgname.com/idp/startSSO.ping?PartnerSpId=OKATest . Once application open, then user search with an answer id.  Its a two step process.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!