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Incident Archiving — Cloud Customer Connect

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Incident Archiving

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Jun 14, 2019 12:29PM edited Jun 14, 2019 12:29PM in Agent Desktop 38 comments

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Hi Experts,

Can anyone share there implementation in regards with Archiving their incidents? We are currently don't any archiving and its hard for reports to query it.

Thank you,

Jepee

Version

18D

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