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Workspace locked for editing?

Received Response
edited Jun 14, 2019 7:19PM in System Admin and Configuration 9 comments


Is there a way to lock the workspace when a second person opens the workspace editor?


We had an interesting occurence while working in the workspace editor. I saved my latest changes to our custom incident workspace when I left my office at 16:30 yesterday. However, I left the editor open in Oracle. At 17:00 my supervisor opened the same incident workspace in the workspace editor on his desktop, made a change, and saved the workspace. This morning, at 09:00, I opened a new incident (not the workspace editor) to view the new tab my supervisor added the night before, and I could see it. I closed the incident without saving. I then returned to editing the incident

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