Desktop Add-in to create a new Incident on Button Click.
SummaryDesktop Add-in to create a new Incident on Button Click.
I am new to Desktop Add-in Development. I am trying to create a Workspace Ribbon add-in which when clicked shows a Assign to another agent type of pop up (screenshot 1.png). When the user clicks on the Ok button after selecting the agent, a new incident is created with the same incident info as the previous incident and the newly created incident is associated to the previous incident as the child incident. I don't have the workflows in my site otherwise this whole task would have been easy. If possible can anyone share any Code sample for reference.