You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Desktop Add-in to create a new Incident on Button Click.

Received Response
46
Views
4
Comments
edited Jun 13, 2022 4:11AM in General Technical Discussions 4 comments

Summary

Desktop Add-in to create a new Incident on Button Click.

Content

Hi All,

I am new to Desktop Add-in Development. I am trying to create a Workspace Ribbon add-in which when clicked shows a Assign to another agent type of pop up (screenshot 1.png). When the user clicks on the Ok button after selecting the agent, a new incident is created with the same incident info as the previous incident and the newly created incident is associated to the previous incident as the child incident. I don't have the workflows in my site otherwise this whole task would have been easy. If possible can anyone share any Code sample for reference.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!