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How to update custom field in BUI

Accepted answer
edited Jun 13, 2022 4:11AM in General Technical Discussions 5 comments


In incident object, we have a custom field Essence ( Objects >> Incident >> CustomFields  >> CustAttrib  >> Essence). This is of type RightNow\Connect\v1_3\CO\Essence.

How do I update this using WorkspaceRecord.updateField() method

Something is wrong in mapping field name. "Incident.C$Essence"

Code Snippet

WorkspaceRecord.updateField('Incident.C$Essence', myCustomImplementation);

ORACLE_SERVICE_CLOUD.extension_loader.load("CUSTOM_APP_ID" , "1")
		WorkspaceRecord.updateField('Incident.C$Essence', myCustomImplementation); 

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