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Action links in mail (RighNow)

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edited Jun 13, 2022 4:11AM in General Technical Discussions 1 comment

Summary

About RighNow Product (Need external actions in managing incidents)

Content

Hi dears, 

I wanted to ask if I can include a link in sent mail to users that can do an action on incidents (ex: Incident status change)

If it`s available, Can you explain how to do like this by steps?

 

Thank You..

Version

19A

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