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Ignore 1 of 2 Attachments when Techmail creates incident

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edited Jun 19, 2019 10:27PM in System Admin and Configuration 4 comments

Summary

Ignore 1 of 2 Attachments when Techmail creates incident

Content

Scenario:

Incident is received and contains two attachments.  One attachment is valid and the other is junk.

Question:
Is there anyway to remove the junk attachment apon creation of incident and leaving the valid attachment?

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