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Default end user screen on opening rather than choose from menu

Accepted answer
edited Jun 25, 2019 3:24PM in Agent Desktop 3 comments


End user to be presented with a screen when first logs in


I have been told that it is not possible to give an end user a default screen as soon as they log in.

What they are presented with instead is the navigation menu and they choose the screen? Why is this? Is there a way around it? It seems like a basic requirement.


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