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okcs/SearchRating - CP Widget help

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edited Jun 26, 2019 6:17PM in Customer Portal 1 comment

Summary

Text goes nowhere?

Content

So I need help with this one---

What does the widget okcs/SearchRating do? The notes on the widget documentation says that the ratings are not analyzed, however says nothing about the comments and if they end up anywhere. 

I assumed the widget acted like the Knowledge tool within the Console. and the text ends up in the managed search query. But that doesn't seem to be the case? unless there is something missing with how the widget is configured.....

 

 

 

Version

Oracle Service Cloud 19A (Build 3 SP 1, CP 284) Framework Version 3.7

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