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Passing URL Variables to iframe in Content Pane — Cloud Customer Connect
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Passing URL Variables to iframe in Content Pane

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edited Jun 13, 2022 4:11AM in General Technical Discussions 3 comments

Summary

I have iframed an internal back office dashboard using a ContentPane incident workspace addin. When I was using Browser Control, I could pass Incident Fields as variables. In the content pane this doe

Content

I have iframed an internal back office dashboard using a ContentPane incident workspace addin. I need to pass through customer details as variables for the URL.

When I was using a Browser Control, with exactly the same URL / fields, I could pass Incident Fields as variables using the methods described here https://cx.rightnow.com/app/answers/detail/a_id/2429  eg 

It's not adding the Incident Field as a variable in the URL when I use the exact same URL in an iframe hosted in a Content Panel from a workspace addin....

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