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Use Custom Objects in Automatic Message Templates

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edited Jul 18, 2019 5:57PM in General Technical Discussions 2 comments

Summary

Need to get CO info in Msg Templates

Content

Dears, 
After Greetings !!

While trying to add detailed address of contact in the part (message templates) for the action (Email Incident Information), I cannot get results for the address as below.


What I mean is that regarding address (We made it as custom object and it`s not field, but it`s custom object that may create more than one address)..

 

 

 

And we cannot get results in the received email for the green variables ...

 

Version

19A

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