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Cannot write thread entry in Browser UI

Received Response
edited Jul 19, 2019 4:58AM in UI Extensibility 7 comments


Cannot write a simple string as a thread entry in Browser UI workspace using the BUI Extensibility Framework


I'm trying to write a single string as a private note in the incident (triggered when the incident is saving) with the Browser UI Extensibility Framework. Looking at the documentation and sample code, this appears to be quite straight forward. However, i'm not seeing anything written to the thread. I haven't been able to figure out what I'm doing wrong. Has anyone else done this successfully?

I can confirm the event is triggered as expected and all console.log debug lines are printed when run. The workspaceRecord objects printed to console are both identical.

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