Learn about Redwood and be one of the first to join the conversation

Visit Redwood Community
Standard Chat text shows with HTML tags in Chat Transcript — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Standard Chat text shows with HTML tags in Chat Transcript

Received Response
23
Views
2
Comments
edited Jun 13, 2022 4:11AM in General Technical Discussions 2 comments

Content

Hi All,

I have raised a chat and accepted chat Using BUI,  I have sent a some standard texts and few of them are shows with HTML tags in chat transcript in both CP and BUI. But standard text shows correctly, when I send the same standard text from console. Can some one assist on this.

 

Please refer below screen shot.

 

Thanks

 

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!