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Proactive inlays

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edited Jul 25, 2019 1:59PM in Customer Portal 2 comments

Content

We deployed proactive inlays with code example provided in documentation. Its working now but proactive invite message keeps popping up when you go from one page to another and chat session is in progress.  Cant seem to find a way to not show proactive chat if chat session is in progress. Do we have to provide any additional parameter to PAC code for this?

<inlay-oracle-chat-pac
id="proactiveChatInlay"
class="inlay"
seconds="5"
title-text="Proactive test"
button-accept-action="fireEvent"
site-url="rockstarCX.widget.custhelp.com" >
</inlay-oracle-chat-pac>

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