You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

User Can't Log In

Accepted answer
edited Aug 5, 2019 3:52PM in Agent Desktop 6 comments


I have a user unable to log into OSC


I'm having a strange issue.   I'm not even sure if it is an OSC issue or Windows.  But I was hoping that someone here might have seen something like this.

One of my users who has been using OSC for years suddently can't log in today.   She enters her credentials.  And the system looks like it is loading.   The Icon appears at the bottom of her screen in the task bar, but she can't open it.   If she hovers over it, it shows a preview of the OSC screen, but it just wont open.

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!