You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

PHP Code issue in Object Event Handler - Need help in Debugging

Received Response
55
Views
7
Comments
edited Aug 19, 2019 2:07PM in Agent Desktop 7 comments

Summary

Taken a PHP script from Forums for updating child incidents by Updating Parent Incident

Content

HI ,

I am new to this forum. I need help on the issue with PHP script. As a part of POC I need to demonstrate Parent and Child Incident between incidents so if a parent Incident can be updated as solved the child incidents  should get updated.  I have taken the script from a forum and applied it as per the given guidelines. But I am not able to update child incidents as per the logic specified. Please let me know how to debug and find where the issue is.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!