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Custom Contact Field not carrying over from Chat_Launch to Workspace

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edited Aug 19, 2019 6:24PM in Customer Portal 1 comment

Summary

The custom contact field I have created is not copying over to the chat workspace after it has been filled out

Content

I have been using the following code on my chat launch page:

 

<rn:widget path="input/CustomAllInput" table="Contact" always_show_mask="false" />

But the custom contact field I created shows up blank on new chats.  I have checked the workspace rules and can't find anything. 

 

Am I missing something here?

Code Snippet

<rn:widget path="input/CustomAllInput" table="Contact" always_show_mask="false" />

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