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is it possible to copy survey URL and send it by outside mailing system and capture Customer Informa

Received Response
edited Jun 8, 2022 8:57AM in Agent Desktop 4 comments


i have a requirement to send survey to all customer who bought our product today, i would like to create survey in OSvC and send Survey URL from other mailing system (where i have details about customer).

i would like to identify who submitted the Survey.

any idea how to achieve this. 

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